Las personas que se enfrentan a una decisión de vida o muerte no responden a las probabilidades, sino a la manera en que se les describen las probabilidades

Toda profesión estaba organizada para confirmar la sabiduría de sus decisiones

The smaller the sample size, the more likely that it is unrepresentative of the wider population..."people can be taught the correct rule, perhaps even with little difficulty. The point remains that people do not follow the correct rule, when left to their own devices.

El mero acto de la clasificación refuerza los estereotipos. Si queremos debilitar un estereotipo, eliminemos la clasificación.

They would learn to evaluate a decision not by its outcomes--whether it turned out to be right or wrong--but by the process that led to it. The job of the decision maker wasn't to be right but to figure out the odds in any decision and play them well.

Things are grouped together for a reason, but, once they are grouped, their grouping causes them to seem more like each other than they otherwise would. That is, the mere act of classification reinforces the stereotypes. If you want to weaken some stereotype, eliminate the classification.

We don't really celebrate the accomplishments of government employees. They exist in our society to take the blame.

Fighting wildfires is the most visible thing the USDA does. It's the places in our government where the cameras never roll that you have to worry about most.

From the point of view of a smart, talented person trying to decide whether to work for the U.S. government, the single most glaring defect was the absence of an upside. The jobs weren't well paid compared to their equivalents in the private sector. And the only time government employees were recognized was if they screwed up--in which case they often became the wrong kind of famous.

The problems that had been Obama's problems for the past eight years were about to become Trump's problems. But his people didn't seem to want to know about them.